VP, Product

The role

Lead a high-performing Product and Design team to build sidewalk logistics robots. This role partners with various leaders to align priorities and turn company strategy into execution.

What you will do

• Develop and uplevel a strong product management and design team
• Set a high bar for product and design quality
• Contribute to company-wide strategy and execution as a leadership team member
• Establish clear roles, expectations, decision rights, and accountability
• Translate corporate strategy and customer needs into product priorities
• Develop a strong understanding of customers, users, competitors, and market dynamics
• Champion data-driven product decision making
• Develop and maintain a clear product roadmap
• Lead the Design function and establish a cohesive design vision
• Ensure design is incorporated early in product development

Required qualifications

• 12+ years of progressive experience in product management, product strategy, design, or related technology leadership roles
• 5+ years of experience leading and developing product teams, including experience managing senior product leaders and/or multidisciplinary organizations
• Demonstrated experience owning product strategy and roadmaps for complex technology products from concept through commercialization and scale
• Proven track record of translating company strategy, customer needs, and technical capabilities into clear product priorities and measurable business outcomes
• Master communicator with experience partnering with executive leadership and communicating product, design and technical strategy to senior internal and external stakeholders
• Strong people leadership capabilities with demonstrated success recruiting, developing, and retaining high-performing teams
• Bachelor's degree in engineering, computer science, design, business, or a related field

Nice to have

• Experience developing products involving robotics, autonomous systems, artificial intelligence, mobility, logistics, or other complex hardware and software systems
• Experience with products that operate in the physical world where safety, reliability, hardware constraints, operational performance, and user experience must be considered together
• Experience leading or directly overseeing both Product Management and Product Design organizations
• Experience developing B2B or B2B2C products involving enterprise customers, strategic partners, operators, and end consumers
• Experience building products that integrate hardware, software, data, operational tooling, and customer-facing experiences
• Experience developing products or platforms that support fleet operations, marketplaces, logistics, last-mile delivery, or other high-volume operational environments
• Experience scaling product organizations through periods of rapid company growth and changing business priorities
• Experience commercializing emerging technology and translating technically sophisticated capabilities into clear customer value
• Advanced degree or equivalent experience

About the company

Serve Robotics is reimagining how things move in cities with personable sidewalk robots. The team consists of tech industry veterans in software, hardware, and design.