Cloud Systems Administrator

The role

The Cloud Systems Administrator will manage cloud SaaS environments, user identities, and access controls. They will also provide user support, maintain local network and office infrastructure, and participate in incident and change management.

What you will do

• Participate in incident and change management processes.
• Provide support to internal operations and technical stakeholders.
• Manage user identities, permissions, and access controls within cloud environments.
• Improve and maintain the local network and office infrastructure.
• Perform system maintenance tasks including patches, updates, and upgrades.
• Manage onboarding and offboarding processes.
• Work with experts in Data, DevSecOps, and Security.
• Oversee and optimize cloud SaaS environments.
• Plan, execute and support infrastructure needs.
• Ensure cloud infrastructure adheres to security best practices and compliance.

Required qualifications

• Graduated in Computer Science degree or equivalent
• Providing help desk/support to a range of technical and non-technical users
• Managing technical operational infrastructure (office, printers, networking, WiFi, Audio and Visual equipment)
• Proficiency in managing a range of mobile devices utilizing Microsoft Intune (Windows, MacOS, Android, iOS)
• Experience with Azure Entra required
• Strong technical troubleshooting abilities, particularly with cloud SaaS products and end-user devices
• Excellent interpersonal skills
• Ability to work independently and lead technical projects to completion
• Office 365 Administration
• Atlassian toolkit
• PowerShell
• Microsoft Intune MDM

Nice to have

• Familiarity with Azure and its functionalities is a plus

Benefits

• Hybrid working
• Parental leave: up to 26 weeks paid
• Strategy Week
• Flat structure
• Wellbeing benefits including a day off on your birthday and end of trip facilities

About the company

Shift provides business finance to small, established and corporate sized businesses in Australia. Founded in 2014, Shift has funded more than 30,000 Australian businesses.