Staff Product Manager - Professional Experience

The role

You will own the professional experience end to end, including discovery, placement, and retention. You will define and own Professional Lifetime Value and build retention strategies to keep professionals active.

What you will do

• Own the professional's experience end to end: discovery, placement, and what keeps them coming back.
• Define and own Professional Lifetime Value, reporting on it up to leadership.
• Build the retention strategy that keeps professionals active for years, not just their first shift.
• Design how professionals build reputation and get discovered by facilities.
• Make earnings clear - what they make, why, and how to make it better.

Required qualifications

• 7-9 years in product management, with meaningful time on the supply side of a marketplace or platform.
• Experience solving for engagement, not just availability, in a marketplace or platform.
• Comfort connecting product decisions to unit economics and talking through them with finance.
• Sharp data instincts - you instrument before you build, and can diagnose retention vs. discovery problems.
• A strong track record partnering across team boundaries you don't fully control.

Benefits

• Inclusive and collaborative work environment where all voices are valued.
• Hybrid-friendly office spaces designed to be fun and engaging.
• Comprehensive health, vision, and dental coverage.
• Benefits begin on your first day.
• Generous PTO and company-paid holidays, including flexible floating holidays.
• 100% 401(k) employer match up to 6%.
• Paid parental leave.
• Wellness support, including access to mental health resources.

About the company

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. The company is playing a vital role in mitigating America’s healthcare staffing shortages by enabling direct connections between facilities and healthcare professionals.