Data Analyst, Customer

The role

You will own analytics initiatives, build data architecture, and transform raw data into reliable datasets. You will also work to maximize sales growth for retail customers and collaborate with engineering and product teams on production plans.

What you will do

• Own analytics initiatives to support daily operations
• Build data architecture and identify opportunities using data
• Build reports to summarize, monitor, and illustrate progress
• Transform raw data into well-structured, reliable datasets
• Maximize sales growth for customers through advanced analytics and labor optimization
• Collaborate with engineering and product teams to create and optimize production plans
• Partner with cross-functional stakeholders for data-informed strategic decision-making

Required qualifications

• 2-4+ years experience in an analytical role (e.g. bizops, product analytics, data science, consulting, investment banking)
• Strong analytical skills
• Well-versed in Excel and Google Sheets
• Knowledge of SQL or willingness to learn

Nice to have

• Experience in startups

Benefits

• 100% employee premiums for medical, dental, and vision care
• 60-75% coverage for dependents
• 401(k) match program: 100% on the first 3% and 50% on the next 2% (max 4% match)
• Generous, fully paid parental and family leave policies
• Pre-tax commuter benefits
• Collaborative office with fully stocked kitchen @ 1 World Trade in Manhattan
• Meaningful equity

About the company

Shiftsmart is a labor platform pairing workforce management technology with a global network of 5M flexible workers. The company builds scalable labor solutions for large companies through a digital marketplace.