Styling Team Manager (Remote)

The role

You will manage a sizable remote team of Advisors, Senior Stylists, and Stylists to deliver a top-notch styling experience. You will use analytical ability to interpret data, drive performance metrics, and handle operational functions.

What you will do

• Train, coach, and inspire stylists to provide best-in-class styling experience
• Manage, lead, and inspire a team of Advisors, Senior Stylists, and Stylists
• Own Key Metrics and take actions to meet and exceed performance metrics
• Coach every member of the team to grow
• Spot gaps, challenge the status quo, and launch fresh ideas
• Own operational functions including shift scheduling, schedule compliance, box completion, time off/sick time, and timesheet approvals
• Provide feedback on team performance to the Founding Team
• Own the full employee lifecycle including interviewing, onboarding, development, performance management, and PIPs/terminations
• Train, coach, and design programs for an onboarding experience
• Build community within the Styling team and collaborate cross functionally

Required qualifications

• Have led large teams of greater than 20 direct reports through ambitious transformations
• Proven experience managing remote teams
• Track record of building high-performing teams at scale through hands-on coaching and performance management
• Owner mentality to prioritize independently and manage competing tasks
• Scrappy, creative problem solver
• Can switch between strategic planning and tactical execution
• Thrive in fast-paced environments
• An eye for detail and quality
• Strong analytical background
• Well versed in Google Sheets/Excel functions like pivot tables, vlookup

Benefits

• Base salary
• Opportunity to earn performance-based bonuses
• Excellent benefits and versatile health, dental, and vision coverage plans
• 401k with company match
• Paid parental leave
• Flexible PTO
• Employee discount on merchandise

About the company

Short Story is a technology powered retailer dedicated to petite women 5'4" and under. It is a fast-growing startup using a data driven learning system.