Head of People Operations

Sydney Office, Remote. Posted 26 days ago

The role

The Head of People Operations owns the People Operations function, global payroll, the employee lifecycle, Talent Acquisition, and IT provisioning. You will architect the next version of People Operations using AI agents and automation to ensure the team stays small as the company grows.

What you will do

Own the People Operations architecture and automation
Build AI agents and automations for People processes
Create frameworks and playbooks for managers to run people processes
Manage People programs including career paths, compensation, and performance cycles
Oversee people data and engagement measurement systems
Lead, coach, and develop a team of two
Personally build and fix People Operations workflows, automations and agents
Design how Rippling, Remote and Ashby work together
Handle complex employee relations and compliance cases with Legal
Own calibration, promotion and exit decisions

Required qualifications

Operations or leadership experience, ideally through a comparable growth-stage transition
Systems architecture thinking
Hands-on experience building automations or AI agents yourself
AI tools
Slack, Jira, Confluence

Nice to have

Series B or growth-stage scale-up experience
Zapier, Airtable or similar no-code automation
Rippling or a comparable HRIS and global payroll platform
Remote or a comparable employer of record platform
Ashby or a comparable ATS
AI coding tools (Claude, Claude Code)

Benefits

Equity
20 days annual leave plus sick, carer's and compassionate leave
16 weeks primary and 6 weeks secondary carer parental leave
EAP
L&D budget
home office setup
weekly catered lunches
work-from-anywhere weeks
flex days

Before you apply

Candidates who have read the provided Sitemate resources tend to have better conversations
Sitemate hires directly and does not work with agencies

About the company

Sitemate builds software and AI agents for the built world, helping construction, infrastructure and industrial companies work smarter and faster. The company is backed by Blackbird and has 200 people across 18+ countries.