Product Manager, Agent Platform

The role

You will own the core agent platform end to end, including the roadmap and day-to-day product decisions. You will build evaluation, testing, and monitoring systems and design experiments to improve agent performance.

What you will do

• Own the core agent platform end to end, including the roadmap and the day-to-day product decisions.
• Build and ship the evaluation, testing and monitoring systems that make agent performance measurably better over time.
• Design and run structured experiments and A/B tests across agent workflows.
• Give customers clear visibility into how their agents are performing.
• Prototype your own ideas with coding agents and ship them.
• Work with customers and the deployment team to turn field feedback into product.

Required qualifications

• 3+ years as a PM in CX, ecommerce, helpdesk or AI automation.
• Technical fluency: can explain how webhooks, OAuth and integrations work and have made product decisions around them.
• AI-native builder: use tools like Claude, Cursor or v0 daily and have prototyped product ideas with them.

Nice to have

• Engineering background, or you've shipped production code yourself.

Benefits

• Real ownership
• Work that ships and matters
• Great salary plus equity or stock grants
• Learning budget
• AI-fluency by default
• Premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable)
• Quarterly budget for new tools

Before you apply

• We use AI-assisted screening tools as part of our hiring process.

About the company

Siena is the Agent of Record for CX, built for consumer brands. It runs as a connected multi-agent stack on top of a shared intelligence layer.