Enterprise Sales Engineer - Strategic, Financial Services

The role

You will own the end-to-end technical pre-sales process for strategic financial services accounts. This includes scoping use cases, designing and demoing the platform, and leading technical reviews. You will also mentor the SE team and inform the product roadmap.

What you will do

• Go deep on a few accounts to learn each customer's business
• Own the end-to-end technical pre-sales process
• Scope customer use cases and articulate business value
• Design and demo the Sierra platform
• Lead technical and architecture reviews
• Serve as the trusted technical expert throughout the sales cycle
• Coordinate with Agent Development, Product, Security, Legal, and Sierra leaders
• Mentor others and set standards for demos and pilots
• Write playbooks for Strategic deals and GTM processes
• Stay with the account through Agent Development handoff, launch, and expansion

Required qualifications

• 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
• Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function
• Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
• Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion
• Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
• Bachelor's Degree or above

Nice to have

• Bachelor's Degree in Computer Science or related field
• Experience translating code, technical logic and user requirements to product and engineering requirements
• Selling a technical AI product

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with large brands to transform customer service. The company is primarily in-person based in San Francisco.