Strategist, Agent Development

The role

You will own the Agent Development Life Cycle for AI agents from initial scope to production. You will act as a strategic advisor to enterprise leaders and partner with customer teams to transform business problems into functional agents.

What you will do

• Own the Agent Development Life Cycle from initial scope to continuous iteration in production
• Translate business goals into agents that outperform
• Serve as a strategic advisor to enterprise leaders
• Shape AI strategy for customers
• Partner with customer working teams day to day
• Run working sessions and troubleshoot the agent
• Surface unmet needs to research and platform teams to shape product direction

Required qualifications

• Customer obsession
• Clear, direct, and persuasive communication across technical and non-technical audiences
• Strategic problem-solving in ambiguity
• Strong analytical and critical-thinking skills
• Technical aptitude including reading API documentation, understanding data models and system architecture
• Track record of running multiple complex, high-visibility projects

Nice to have

• Experience building or deploying AI/LLM agents in production
• Hands-on with eval frameworks, agent tooling, RAG, or prompt engineering
• Experience as a founder, founding team member, or operator
• Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience
• MBA or comparable experience at the intersection of technology and business

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The company is primarily in-person based in San Francisco.