Enterprise Sales Engineer - Majors

Toronto. Posted 23 days ago

The role

You will partner with Sales to win deals and grow customers by owning the end-to-end technical pre-sales process. You will design and demo the platform, lead technical reviews, and manage the technical relationship from discovery through post-sale expansion.

What you will do

Partner with Sales counterparts to win deals and grow customers
Create tailored working agents from discovery in days
Work with CX, IT, security, procurement, and executive sponsors
Own the end-to-end technical pre-sales process
Scope customer use cases and articulate business value
Design and demo the platform
Lead technical and architecture reviews
Mentor newer SEs and contribute reusable assets
Stay with the account through Agent Development handoff, launch, and expansion
Go deep on industry patterns and winning motions

Required qualifications

4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
Experience leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
Past experience in demo building, and presenting, and working with customers or clients in the GTM function
Experience in relationship-building with prospects, including executives and technical leaders
Ability to connect a prospect's specific business problems and Sierra's solutions to technical and non-technical audiences
Ability to leverage AI tools efficiently for discovery, design, demo, and proposals
Experience growing accounts past initial sale
Bachelor's Degree or above

Nice to have

Degree in Computer Science or related field
Experience translating code, technical logic and user requirements to product and engineering requirements
Selling a technical AI product

Benefits

Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits
Lunch, snacks and coffee when working onsite
Discretionary benefit stipend
Free alphorn lessons
Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The company is primarily in-person based in San Francisco.