Software Engineer, Admin Experience

The role

You will design and build foundational systems including identity, access management, integration points, and extensibility for the enterprise platform. You will ensure the platform scales across organizations and regions while maintaining security, compliance, and reliability.

What you will do

• Build Sierra's enterprise platform capabilities.
• Design and build foundational systems for identity, access management, integration points, and extensibility.
• Scale the platform across organizations, regions, and use cases.
• Maintain performance and simplicity for complex enterprise environments.
• Set and uphold high bars for security, compliance readiness, reliability, and operational excellence.

Required qualifications

• 4+ years hands-on experience building production products and systems.
• Degree in Computer Science or related field, or equivalent professional experience.

Nice to have

• Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems.
• Experience with integrations, APIs, and working with complex customer environments.
• Backend-leaning full-stack experience building enterprise SaaS applications.
• Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling).
• Experience building AI-powered products or platforms.

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The company is primarily in-person based in San Francisco.