Enterprise Sales Engineer - Majors

The role

You will partner with Sales to win deals and grow customers by owning the end-to-end technical pre-sales process. This involves scoping use cases, designing and demoing the platform, and managing technical reviews for large enterprise customers.

What you will do

• Partner with Sales counterparts to win deals and grow customers
• Create tailored working agents from discovery in days
• Work with CX, IT, security, procurement, and executive sponsors
• Own the end-to-end technical pre-sales process
• Scope customer use cases and articulate business value
• Design and demo the platform
• Lead technical and architecture reviews
• Mentor newer SEs and contribute reusable assets
• Stay with accounts through Agent Development handoff, launch, and expansion
• Go deep on industry patterns and winning motions

Required qualifications

• 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
• Experience leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function
• Experience in relationship-building with prospects, including executives and technical leaders
• Ability to connect a prospect's specific business problems and Sierra's solutions to technical and non-technical audiences
• Ability to leverage AI tools efficiently for discovery, design, demo, prototype building, and proposals
• Experience growing accounts past initial sale
• Bachelor's Degree or above

Nice to have

• Degree in Computer Science or related field
• Experience translating code, technical logic and user requirements to product and engineering requirements
• Selling a technical AI product

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The company is primarily in-person based in San Francisco.