Sierra

Enterprise Sales Engineer

San Francisco, CA. Posted 34 months ago

The role

You will partner with Sales to win deals and grow customers. You will own the technical pre-sales process, including scoping use cases, designing and demoing the platform, and leading technical reviews.

What you will do

  • Partner with Sales counterparts to win deals and grow customers
  • Create tailored working agents in days from first discovery
  • Own the end-to-end technical pre-sales process
  • Scope customer use cases and articulate business value
  • Design and demo the platform
  • Lead technical and architecture reviews
  • Serve as the technical expert throughout the sales cycle
  • Work with Sales, Product and Agent Engineering teams to drive GTM and improve Agents
  • Scale work by going deep on industry patterns and winning motions

Required qualifications

  • 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
  • Experience leading the sales process with Enterprise customers with deal sizes ranging $200-$500k
  • Past experience in demo building, presenting, and working with customers or clients in the GTM function
  • Experience in relationship-building with prospects, including executives and technical leaders
  • Ability to connect a prospect's specific business problems and Sierra's solutions to technical and non-technical audiences
  • Ability to leverage AI tools efficiently for discovery prep, solution design, demo, prototype building, and technical proposals
  • Track record of handling a high number of deals concurrently
  • Bachelor's Degree or above

Nice to have

  • Degree in Computer Science or related field
  • Experience translating code, technical logic and user requirements to product and engineering requirements
  • Selling a technical AI product

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits
  • Lunch, snacks and coffee when working onsite
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. It was co-founded by Bret Taylor and Clay Bavor.