Partnerships Manager, Government and Public Sector

The role

You will own the end-to-end partnership strategy for the US, Canada, and UK Government and SLED ecosystem. You will build partner programs, lead joint go-to-market strategies, and manage strategic partner relationships.

What you will do

• Own the end-to-end partnership strategy for Sierra’s US, Canada, and UK Government & SLED ecosystem
• Build and lead joint go-to-market strategies with key partners
• Build a scalable partner program and enablement engine from the ground up
• Own and grow strategic partner relationships from initial engagement through long-term success
• Serve as the connective tissue between Sierra and the broader public-sector partner ecosystem
• Partner closely with Sales, Marketing, Product, and Legal
• Represent the company at key industry and procurement events

Required qualifications

• 10+ years of experience in strategic partnerships, alliances, or channel strategy
• Significant experience across US, Canada, and/or UK Government and SLED markets
• Proven track record of building and scaling partner programs
• Strong relationships across the government technology ecosystem
• Deep understanding of government procurement and public-sector requirements
• Strong executive presence and relationship-building skills
• AI fluency and a builder mindset
• Ability to travel across the US, Canada, and UK as needed

Nice to have

• Experience working at or partnering closely with government-focused organizations such as Carahsoft, Deloitte, or Accenture Federal
• Experience structuring and growing strategic partnerships, including negotiating commercial terms and driving joint GTM initiatives
• Knowledge of the government technology landscape, ideally including CX/customer service technology, AI/ML applications and public-sector AI policy/procurement trends
• Existing security clearance or eligibility to obtain one where applicable

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents that works with large brands to transform customer service. The company is primarily in-person and based in San Francisco.