Sierra

Software Engineer, Agent - Healthcare

New York, NY. Posted a month ago

The role

You will design and deliver production-grade AI agents for healthcare. You will drive the Agent Development Life Cycle and partner with healthcare leaders to solve complex challenges.

What you will do

  • Design and deliver production-grade AI agents for healthcare
  • Drive the Agent Development Life Cycle from pilot through deployment
  • Build, tune, and evolve AI agents in production environments
  • Partner with healthcare leaders to understand pressing challenges
  • Develop expertise in healthcare systems and workflows
  • Build the future of the platform by surfacing unmet needs and prototyping tools

Required qualifications

  • Experience building and scaling end-to-end production systems
  • Strong technical problem-solving skills in fast-changing, ambiguous environments
  • A builder and tinkerer's mindset with high agency
  • Comfort working directly with customers
  • Excellent communication skills
  • Genuine interest in healthcare and improving patient/member experiences

Nice to have

  • Experience in healthcare technology, health IT or working with healthcare organizations
  • Familiarity with healthcare systems such as Major EHR ecosystems, X12 EDI transactions, and practice management platforms
  • Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy)
  • Experience building or deploying AI/LLM systems in production
  • Have been a founder or founding engineer
  • Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
  • Prior experience with React, TypeScript, and/or Go
  • Previous roles where you interfaced with customers or led technical projects with external stakeholders

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits
  • Lunch, as well as delicious snacks and coffee when working onsite
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, and Sutter Health. The company is primarily an in-person company based in San Francisco.