Wonderful - Deployment Strategist (CDMX)

The role

You will own the delivery of AI solutions and AI agents for enterprise customers. You will lead implementations from scoping through production launch by working with customers and internal teams.

What you will do

• Own and lead delivery of Wonderful's platform and AI agents for enterprise customers
• Scope requirements, success metrics, and integration plans for POCs and onboardings
• Coordinate platform implementation, integrations, and agent refinement toward production launches
• Align Product, Engineering, and customer teams on deliverables, timelines, and SLAs
• Track progress, manage risks, and remove blockers throughout the delivery lifecycle
• Monitor AI agent performance in production and drive follow-up improvements
• Identify and develop new AI use cases with customers to expand adoption and impact

Required qualifications

• Experience in technical program management, delivery, consulting, investment banking, or fast-growing startups
• Strong project management, organization, and communication skills
• Comfort working with technical concepts such as APIs, data flows, and system integrations
• Ability to manage multiple stakeholders and keep complex efforts moving forward
• Proactive, hands-on mindset and interest in AI-driven products
• Bachelor's degree in Computer Science or a related technical field

Nice to have

• Engineering background or prior hands-on technical experience
• Background in SAP Financial Services
• Experience leading or supporting SAP implementations and migrations
• Experience working in a high-growth or early-stage startup environment
• Experience supporting production software launches and ongoing operations

About the company

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs. They serve customers and employees across voice, chat, email, and back-office systems.