Metabase - Success Engineer

The role

A Success Engineer will talk to users to understand goals and challenges. You will help customers design and optimize Metabase implementations and solve complex technical problems.

What you will do

• Talk to our users to understand their goals and challenges
• Help customers design and optimize their Metabase implementation
• Guide customers how to get data from various places, transform it, and convert questions into queries
• Solve complex problems and troubleshoot customer issues
• Collaborate with technical communicators to create educational materials
• Serve as the voice of the customer to product and engineering teams to help drive product development

Required qualifications

• 3+ years of experience writing production code, administering systems, and/or managing databases
• Strong database and SQL skills
• Expert in at least two: Designing and developing web applications, Managing infrastructure (Docker, AWS/GCP/etc, or similar), Managing databases

Nice to have

• Experience with Metabase or other BI tools
• Experience working for an open source product
• Fluency in multiple languages

Benefits

• Fully remote, async team
• Work where and when you are most productive
• Flexibility to define your own schedule and work from wherever you want
• Autonomy
• Environment that fosters growth, learning, and development

Before you apply

• Silver Recruiter Screening
• Silver Technical Interview (Live coding)
• Client Screening Interview
• 3 x 1 Success team Interview
• Takehome Challenge and Review

About the company

Metabase provides an opinionated open source starting point for how companies measure, analyze and share their data. It is used by tens of thousands of companies from tiny startups to major corporations.