Field Readiness Lead, Solutions Engineering

The role

This role owns the technical operations for the Solutions Engineering organization. You will manage the headquarters demo program, maintain the content library, and lead onboarding for new Solutions Engineers and Specialists.

What you will do

• Run the HQ demo program and lead live demonstrations for VIP customers and partners.
• Own the demo environment including aircraft, docks, network, and controllers.
• Maintain airworthiness, batteries, firmware, and spares for the fleet.
• Plan and run capture missions for footage, data, and screenshots.
• Build demo scripts, reference architectures, and trial plan templates.
• Manage the content library and review cadence.
• Own onboarding for new Solutions Engineers and Solutions Specialists.
• Translate new product and technical developments for the field.
• Provide prioritized feedback to Product and Engineering.
• Partner with Sales Enablement and Training to coordinate programs.

Required qualifications

• 5+ years in a technical operations, field operations, customer-facing technical, or enablement role.
• Hands-on sUAS operating experience.
• Comfortable presenting live to senior executives and customers.
• Track record of building technical content or programs.
• Fast at learning new technology and clear at explaining it.
• Familiarity with DFR concepts of operation and dock based remote operations.
• Organized and consistent.
• Ability to work on site at Skydio headquarters in San Mateo, California.
• Ability to travel approximately 15% of the time.
• Ability to lift up to 60 lbs unaided.

Nice to have

• Experience running a demo center, lab, or fleet operation.
• Prior public safety service or agency UAS program experience.
• Experience with dock-based, remote, or BVLOS operations at scale.
• Video and photo production skills for demo and enablement content.
• Working knowledge of public safety technologies such as CAD and VMS, or of Salesforce and learning platforms such as Uplimit.

Benefits

• Equity in the form of stock options
• Group health insurance plans
• Paid vacation time
• Sick leave
• Holiday pay
• 401K savings plan

Before you apply

• Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged and required for certain positions.

About the company

Skydio is the leading US drone company and the world leader in autonomous flight. The team combines expertise in artificial intelligence, hardware and software product development, operational excellence, and customer obsession.