Senior Manager, Solutions Engineering - State, Local, Educational (SLED) Majors East

The role

This role leads a Solutions Engineering team managing complex SLED programs like citywide Drone as First Responder deployments and statewide highway programs. The leader will hire and coach a technical team, drive technical wins, and act as the voice of the customer to product and engineering teams.

What you will do

• Hire, onboard, coach, and retain the team
• Set the bar for technical quality in demos, trial plans, and site assessments
• Manage capacity and resource allocation across the segment
• Own the technical win across the East majors portfolio
• Serve as the senior technical escalation point for pursuits and deployments
• Partner with Sales leadership on pipeline, forecast, and account planning
• Own site assessment quality and verify dock locations
• Hold the bar on proofs of concept with measurable operational value
• Guide integration and airspace strategy
• Represent the customer by turning field observations into prioritized requirements

Required qualifications

• 5+ years of relevant technical experience, including time in a customer-facing technical role
• 1+ years leading a technical team, formally or as a technical lead
• Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance
• Working knowledge of Public Safety technologies including CAD, VMS, and related software platforms
• Track record of hiring, onboarding, and developing technical people
• Comfort operating inside a Sales organization, including owning a quota and deal strategy
• Excellent written and verbal communication
• Ability to travel approximately 30% of the time
• Ability to lift up to 60 lbs unaided

Nice to have

• Prior public safety service as a sworn officer, firefighter, or agency UAS program lead
• Experience standing up a Drone as First Responder program from waiver through go-live
• Familiarity with grant funding pathways and cooperative purchasing vehicles
• Working knowledge of Salesforce, Palantir, Databricks, or equivalents
• Track record of building and scaling a technical team through a period of rapid growth

Benefits

• Equity in the form of stock options
• Group health insurance plans
• Paid vacation time
• Sick leave
• Holiday pay
• 401K savings plan
• Relocation assistance may be provided for eligible roles

Before you apply

• Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged

About the company

Skydio is the leading US drone company and the world leader in autonomous flight. The team combines expertise in artificial intelligence, hardware and software development, and customer obsession.