Staff Network Reliability Engineer, Cloud Operations

The role

You will serve as the Cloud Infrastructure domain authority for Skylo's production NTN network. You will manage the health of hybrid cloud environments including GCP and on-premise private cloud infrastructure. Your role involves owning observability pipelines, database reliability, and driving automation and SLO management.

What you will do

• Own 24×7 cloud infrastructure health across hybrid production environments
• Own on-premise Kubernetes cluster health and hyperconverged compute platform operations
• Monitor and triage infrastructure alarms using OSS dashboards and telemetry
• Execute and own Cloud Infra runbooks for P2–P4 fault categories
• Own the observability pipeline end-to-end
• Maintain database reliability for PostgreSQL and Redis
• Serve as the L3 escalation authority for all Cloud Infra incidents
• Lead Cloud Infra troubleshooting bridges
• Define and maintain SLOs for all Cloud Infra components
• Drive toil reduction and automated cluster recovery

Required qualifications

• 8–10+ years of infrastructure engineering, Site Reliability Engineering, or cloud operations in a production 24×7 environment
• Direct on-call ownership for Kubernetes-at-scale environments
• Deep Kubernetes expertise including multi-cluster operations, node pool management, RBAC, network policies, and persistent storage
• Hybrid cloud operations experience with both public cloud (GCP or AWS) and on-premise/private cloud infrastructure
• Production observability stack ownership including Prometheus, Grafana, VictoriaMetrics, OpenTelemetry, and alerting pipelines
• Database reliability with PostgreSQL streaming replication and Redis cluster operations
• GitOps tooling in production such as ArgoCD or Flux CD, Helm, and Terraform or Ansible
• SRE fundamentals including SLO/SLI/SLA definition, error budget management, and capacity planning
• Container and Linux internals including container runtime debugging and kernel-level performance analysis
• Runbook authorship for infrastructure diagnostic procedures
• Strong written and verbal communication for RCA documents and engineering escalations

Nice to have

• Experience operating cloud infrastructure for telecom or NTN workloads
• Software-defined storage expertise such as Ceph or Rook
• Private cloud platform experience like KubeVirt, Harvester, or OpenStack
• Networking depth including BGP routing, VXLAN overlays, EVPN fabrics, and software-defined networking
• Strong development background in Go or Python
• FinOps experience
• Certifications: CKA, CKS, AWS Solutions Architect Professional, or Red Hat Certified Architect

Benefits

• Competitive compensation packages including a stock option based equity program
• Comprehensive benefits plans
• Monthly allowances for wellness and education reimbursement
• A generous time off policy, holidays, and the opportunity to temporarily work abroad
• Access to world-class team and talent across tech domains

About the company

Skylo has pioneered a standards-based approach to satellite connectivity, connecting smartphones and IoT devices directly to satellites. Their direct-to-device service is live on millions of activated devices across five continents.