Fraud Analyst

The role

The Fraud Analyst provides fraud mitigation support using analytic tools to identify and prevent fraud on customer applications and providers. This role works with the Compliance Lead to detect fraud trends and optimize controls.

What you will do

• Perform manual reviews and analysis of new account applications and existing accounts
• Perform alert triage utilizing risk scores and trend analysis
• Manage case management for large scale fraud cases
• Identify high-risk behaviors through customer monitoring and transactional activity assessment
• Aggregate and analyze internal data to improve fraud mitigation strategies
• Work with Customer Service, Operations and Compliance teams to optimize policies
• Work with other departments in the identification and management of fraud and ID Theft cases
• Leverage AI tools to improve review efficiency and quality
• Perform back-office functions related to research and resolution of fraudulent activity
• Support bank audits, monitoring, testing, and risk assessments

Required qualifications

• Bachelor's degree in related field; or equivalent job experience
• 3+ years prior banking or Fintech experience
• Proficiency in online and internal application research across applicable systems and reporting and analytical tools
• An innovative and creative mind looking to suggest new solutions to old problems
• Detail-oriented, highly analytical and comfortable digging into data
• Experience/familiarity with Slack, Apple MacOS and GSuite

Nice to have

• CAMS, CFCS, or CFE certification a plus

About the company

slope