Account Manager

Remote - Canada or United States. Posted 26 days ago

The role

The Account Manager will drive revenue growth with existing customers through product and industry expertise. You will manage customer relationships, identify expansion opportunities, and ensure contract renewals.

What you will do

Drive revenue growth with existing customers
Act as a key contact for existing customers to ensure satisfaction and retention
Develop and maintain customer relationships to identify up-sell, cross-sell, and expansion opportunities
Ensure contract renewals
Educate customers on product features, benefits, and configuration options
Own account planning and manage stakeholders at large transit agencies and operators
Provide weekly feedback and forecasting on account activity
Demonstrate CRM adoption for managing pipeline and account plans
Develop proposals and business cases for large scale deployments
Work with Marketing and Business Development to develop account-based marketing and sales plans

Required qualifications

Experience in Transit Technology sales and/or sales for government agencies
Passion for and interest in Urban Planning and/or Transit
Understanding of the transit industry
Excellent communication skills (verbal, written and presentation skills)
Availability to travel frequently within Canada and the USA

Nice to have

Academic background in Urban Planning, Environmental Science, Sociology, Sustainability, etc
Experience in a transit tech company
Experience in a transit agency

Benefits

Market-competitive pay
Competitive commission/bonus structure
Stock options
Remote work from anywhere in Canada
Option to work in Metro Vancouver HQ
CA$200/month coworking membership for those outside Metro Vancouver
CA$1,000 home office allowance
Annual budget for team offsites and hackathons
CA$50 monthly budget to socialize with team members in your city
Fully-paid health insurance package for you and dependents
CA$500 per year Lifestyle Spending Account
Unlimited annual vacation and unlimited sick days

About the company

Spare's mission is empowering everyone to unlock the potential of mobility. Spare is the future of shared transportation, partnering with transportation providers to enable on-demand solutions.