Spoton
Business Operations Analyst (Afternoon Shift)
Kraków, Lesser Poland Voivodeship, Poland, Remote. Posted 9 days ago
The role
You will build and run operational processes, vendor intake, and contract management workflows. You will support the Partnership & Operations Manager and various departments by creating tools, performing data analysis, and managing spend visibility.
What you will do
- Design and run vendor intake
- Build the path from request to signature through various departments
- Build the contract and renewal calendar
- Pull software and vendor contracts into one view of spend
- Support the commercial side including RFPs and pricing benchmarks
- Model open purchase orders and hardware commitments
- Help stand up spend-management workflows
- Prepare the Partnership & Operations Manager for meetings
- Turn meetings into decisions, actions, owners, and due dates
- Build deliverables like weekly updates and leadership decks
Required qualifications
- Builder mindset
- Self-starter and go-getter
- Comfort with ambiguity
- Influence without authority
- Daily, expert use of AI assistants such as Claude, ChatGPT, or Gemini
- Judgment to check AI output against the source
- Comfort reading SaaS contract terms
- Strong spreadsheet and modeling skills in Excel or Google Sheets
- Clear, concise writing
- Fluent in English and Polish (written and verbal)
- 3-5 years in business operations, procurement, vendor management, or operations analysis
- Hands-on experience with vendor intake, contract renewals, or procurement workflows
Nice to have
- Familiarity with Salesforce, Jira or Confluence, BI dashboards, no-code automation (Zapier, Make, or similar), or basic SQL
- Bachelor’s degree in Business Administration, Finance, Economics, Operations or Supply Chain Management, or related field
- Experience in payments, fintech, point-of-sale, restaurant technology, field-service operations, or SaaS environments
- Experience with spend-management or procurement platforms (Ramp, Coupa, Zip, or similar)
Benefits
- Fully paid private healthcare in LuxMed
- Access to the Worksmile platform with a monthly top-up
- Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
- A laptop and essential work equipment provided by the company
- New, modern, bright and comfortable office space in the city centre
- Access to the company’s library
- Great working atmosphere
- Chill out room with a PlayStation and games
- Free snacks and beverages in a kitchen
- Company parties and social activities
- Employee referral program
- Relocation Package within Poland
About the company
SpotOn builds restaurant tech, including point-of-sale and AI-powered profit tools, to help independent restaurants compete. The company is a multi-year recipient of Great Places to Work and Built In’s Best Workplaces awards.