Instructional Designer

The role

The Instructional Designer creates and updates self-paced courses. This role applies instructional design methodology to translate content into digital learning experiences and manages the full development cycle.

What you will do

• Design and develop self-paced eLearning courses from storyboard through final production.
• Create engaging course content including scenarios, activities, knowledge checks, and assessments.
• Translate source content and SME input into structured, learner-centered course designs.
• Update existing courses to reflect process changes, QA findings, and content revisions.
• Ensure course design aligns with adult learning principles and organizational standards.
• Collaborate with Content Strategists to ensure course content is accurate and up to date.
• Partner with SMEs to validate content accuracy and instructional approach.
• Coordinate with the Learning & Knowledge Systems Administrator for LMS publishing and configuration.
• Incorporate stakeholder and learner feedback into course revisions.
• Identify and address process gaps or errors to drive continuous improvement.

Required qualifications

• Proven knowledge of eLearning authoring tools (e.g., Articulate Storyline, Rise, or similar).
• Hands-on experience applying instructional design models (e.g., ADDIE, SAM) to course development.
• Ability to translate complex content into clear, engaging self-paced learning experiences.
• Familiarity with assessment design and learner evaluation techniques.
• LMS course publishing and configuration basics.
• Attention to detail and strong editorial and visual judgment.
• Availability to work in a hybrid work model, hours 10:00-18:00.

Nice to have

• 2 – 5 years of professional experience in customer success or related roles.
• Experience in fintech or SaaS environments preferred.
• Bachelor's degree in Instructional Design, Education, Communications, or a related field.
• An equivalent combination of education and experience may be considered.

Benefits

• Access to e-learning platforms
• Fully paid private healthcare in LuxMed
• Access to the Worksmile platform with a monthly top-up
• Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
• A laptop and essential work equipment provided by the company
• New, modern, bright and comfortable office space in the city centre
• A lot of free parking spots around the office
• Access to the company’s library
• Great working atmosphere
• Chill out room with a PlayStation and games
• Free snacks and beverages in a kitchen
• Company parties and social activities

About the company

SpotOn builds restaurant tech to help independent restaurants compete and win. They provide tools ranging from point-of-sale to AI-powered profit tools.