Product Manager, Workflows

The role

You will work directly with enterprise customers to observe workflows and identify AI improvement opportunities. You will transform ambiguous needs into product requirements, PRDs, and roadmaps while owning features from design to launch.

What you will do

• Work directly with enterprise customers to observe real workflows and identify AI opportunities.
• Synthesize customer conversations and operational data into product requirements, PRDs, and prioritized roadmaps.
• Own features end-to-end from problem definition and solution design through build, launch, and iteration.
• Collaborate with engineering and design to ensure solutions are practical and scalable.
• Use customer feedback, product usage, and operational metrics to refine shipped features.

Required qualifications

• Proven ability to work directly with customers and turn messy, real-world problems into shipped product.
• 4+ years of product management experience, ideally in enterprise SaaS.
• Strong instincts for breaking down complex workflows into solvable, well-scoped product opportunities.
• Comfort working closely with engineers, with a solid understanding of software development concepts and tradeoffs.
• Excitement about building in an AI-first environment where experimentation, iteration, and learning are core.

Nice to have

• Experience building AI-powered, automation-heavy, or data-driven products.
• Familiarity with APIs, distributed systems, and enterprise integrations.
• Exposure to enterprise deployment, security, compliance, or onboarding challenges.
• Startup or high-growth experience where shipping matters more than perfection.

About the company

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise.