Mid-Market Account Executive

The role

You will own the full new-business sales cycle to win and grow customers across the mid-market. You will sell an AI-native service management platform to IT and service leaders at mid-sized organizations.

What you will do

• Own the full new-business sales cycle: prospecting, discovery, evaluation, negotiation, and close.
• Generate much of your own pipeline through proactive outbound.
• Run full-cycle deals across IT and service stakeholders.
• Sell the AI-native difference credibly.
• Partner with the CEO, engineers, and product managers to shape the story, feed the roadmap, and refine positioning.
• Forecast accurately and keep the CRM current.

Required qualifications

• 4–7 years in sales
• 2+ years of full-cycle closing in B2B SaaS
• Consistent track record of closing new logos
• Comfortable generating your own pipeline and closing net-new business
• Strong discovery and deal-management instincts
• Comfort working in a fast-paced startup environment with end-to-end ownership

Nice to have

• Experience selling into IT or service management buyers (or adjacent operational software)

Benefits

• Opportunity to own critical revenue relationships and shape how we sell
• Culture that values craftsmanship, autonomy, and technical excellence
• Competitive compensation, equity, and benefits package
• Aggressive accelerators for overachievement

About the company

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise.