Forward Deployed Engineer

The role

You will deploy STLabs inside enterprise environments and work on production code including integrations, data pipelines, and agent workflows. You will wire the platform into customer systems and feed learnings back into the product.

What you will do

• Deploy STLabs inside enterprise environments
• Work on-site alongside teammates to map service workflows
• Increment on production code including integrations, data pipelines, agent workflows, and internal tooling
• Wire the platform into customer systems like ticketing, identity, device management, and knowledge bases
• Own a piece of a live deployment from the first month
• Feed learnings back into the product

Required qualifications

• 2–3 years writing software professionally, or a strong engineering degree plus an internship where you shipped something real
• Comfortable in Python and TypeScript, or confident you can be by month two
• Experience integrating against third-party APIs and working with other people's data
• Build things outside of assigned work
• Want to be in front of customers
• Stay when the work gets unglamorous

Nice to have

• Hands-on LLM work — agents, tool use, retrieval, evals
• Exposure to ITSM, CMDB, or enterprise IT operations
• Two years in technical consulting or solutions engineering and a strong urge to write more code

Benefits

• Competitive compensation
• Equity
• Benefits package

About the company

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise.