Working Student Billing & Receivable Operations (m/f/d)

The role

This person will support invoice creation, submission, and correction processes. They will handle customer inquiries and maintain customer master data in Salesforce and SAP.

What you will do

• Support invoice creation, submission, and correction processes.
• Handle standard customer inquiries and first-level Salesforce Service Cloud cases.
• Maintain and update customer master data in systems such as Salesforce and SAP.
• Assist customers with payment-related queries and issue resolution.
• Create and optimise email templates, knowledge articles, and customer communication campaigns.
• Identify opportunities for process improvements and automation.
• Test new workflows and automation solutions.
• Collaborate closely with Accounting, Sales, Customer Service, and Tech teams.

Required qualifications

• Strong written and verbal communication skills in English.
• A structured and detail-oriented working style with a high level of accuracy.
• Interest in business processes, automation, and digital tools.
• Curiosity and willingness to learn new systems and technologies.
• Ability to work independently while collaborating effectively within a team.
• Availability to work from our office at least one day per week.

Nice to have

• German is a plus

Benefits

• Hybrid work and flex-time
• International team and social events
• Subsidized urban mobility and access to fitness and wellness options
• Free access to Langdock and all its amazing functionalities
• Career & training opportunities
• Attractive locations and modern offices
• Mental health support with OpenUp

About the company

Statista is the world's leading business data platform. Founded in Hamburg in 2007, it is a global company with offices in major cities such as London, New York, Berlin and Tokyo.