Client Success Manager - Academia (m/f/x)

The role

You will manage a portfolio of academic and public-sector clients across EMEA. You will act as a strategic advisor to demonstrate product value and identify opportunities to grow existing accounts.

What you will do

• Manage a portfolio of academic and public-sector clients across EMEA with a Sales Manager
• Act as a strategic advisor to clients
• Engage universities and public-sector organizations
• Identify opportunities to grow existing accounts
• Focus on portfolio revenue targets
• Develop strategies to strengthen client relationships and support long-term growth

Required qualifications

• University degree in social sciences, business management, or a related field at bachelor's or master's level
• More than 3 years of experience in B2B client relationship management
• Excellent English skills
• Confident in public speaking and delivering engaging workshops, trainings and presentations
• Hands-on mindset
• Ability to work independently and proactively
• Ability to take ownership
• Strong team spirit
• Enthusiasm for working in an international environment
• Affinity for AI and workflow optimisation through new tools
• Strong MS Office skills

Nice to have

• Knowledge of French or Italian
• Experience in the education and/or public sector
• Experience with Salesforce

Benefits

• Work from abroad up to 30 calendar days a year
• Hybrid work and flex-time
• International team and social events
• Subsidized urban mobility
• Access to fitness and wellness options
• Free access to Langdock
• Career & training opportunities
• Attractive locations and modern offices
• Mental health support with OpenUp

About the company

Statista is a global business data platform providing reliable data and analytics products. Founded in Hamburg in 2007, it has offices in major cities such as London, New York, Berlin and Tokyo.