Product Delivery Lead

The role

You will own partner success for a core product area by leading end-to-end implementations. You will work inside a product squad alongside PMs, engineers, and designers to design solutions and troubleshoot product setups.

What you will do

• Lead end-to-end implementation of product areas from requirements to launch
• Translate partner goals into product setups
• Perform deep troubleshooting and data analysis to unlock stalled processes
• Maintain deep product mastery and cross-squad awareness
• Translate product configuration to partner outcomes like retention and student outcomes
• Reduce manual work through better configurations and repeatable patterns
• Define quality standards and identify recurring issues for the product squad

Required qualifications

• 3+ years of experience in enterprise SaaS implementation, solutions engineering, or a similar partner-facing delivery role
• Record of deep product mastery
• Strong implementation architecture instincts
• Working technical fluency to query data, test integrations, and troubleshoot
• Data-driven habit using CSVs, spreadsheets, and query editors
• Clear communication and partner credibility
• Willingness to travel domestically and internationally as needed

Benefits

• Competitive salary
• Meaningful equity
• Flexible, outcome-driven culture
• Health insurance with Stellic covering 99% of your premium and 75% for dependents
• 401(k)
• Commuter benefits
• Annual international retreats

About the company

Stellic is a fast-growing startup building a platform to transform the student experience. They partner with institutions like Cornell, Columbia, UVA, and Ohio State to support over 1 million students across 7 countries.