Telecom Billing Analyst

The role

This person will support billing assurance and cost-recovery analysis. The work centers on how network and enterprise services are rated, ordered, billed, and recovered.

What you will do

• Support billing assurance and cost-recovery assessments.
• Analyze billing data to identify mis-rated, unbilled, and incorrectly invoiced services.
• Communicate cost impacts and billing exceptions to FinOps and Contracts managers.
• Assist in documenting and redesigning billing, order-to-cash, and dispute management processes.
• Assess billing, order management, and financial system readiness.
• Analyze dependencies between billing remediation and broader enterprise service migrations.
• Contribute findings and analysis into A&M's broader engagement scope and deliverables.
• Support practice development through internal knowledge sharing and content creation.

Required qualifications

• 3+ years of professional experience in telecom billing, revenue assurance, or billing operations within a complex, large enterprise.
• Demonstrated experience supporting billing audits, revenue assurance engagements, billing system migrations, or revenue leakage remediation efforts.
• Bachelor's degree required (Finance, Accounting, Information Systems, Business, or related field).
• Strong SQL and advanced Excel skills.
• Active Top Secret Clearance.
• United States Citizenship.
• Physically resides in the United States.
• Ability to meet DoD information system access and training requirements, including annual cyber awareness training and, where applicable, DoD 8140 workforce qualification requirements.

Nice to have

• consulting or advisory delivery experience
• Telecommunications, media, or technology industry experience
• DoD or federal billing, reimbursable operations, or working capital fund experience
• deep experience in other complex, high-volume billing environments (utilities, cable, payments)
• Revenue Assurance (e.g., TM Forum, CFCA) or analytics certifications
• experience with Python or similar scripting
• TS/SCI eligibility

Before you apply

• Active Top Secret Clearance required
• United States Citizenship required
• Must physically reside in the United States
• Must meet DoD information system access and training requirements

About the company

Strategic Growth Partners provides both operations and strategic support to commercial organizations. Their client is a leading global professional services firm dedicated to helping organizations tackle their most complex business issues, maximize stakeholder value, and deliver sustainable change.