Marketing Operations Analyst, Revenue Operations

The role

You will own the marketing technology and lead-management setup end to end. This includes managing lead routing, marketing automation, and maintaining accurate funnel data for Marketing, Sales, and Customer Success teams.

What you will do

• Own lead routing and design the lead lifecycle with SLA tracking
• Run marketing automation and outreach including campaign operations and list management
• Build monitoring for routing, follow-up, outreach and marketing data flows
• Maintain accurate marketing and funnel data and core dashboards
• Govern Salesforce by managing marketing objects, fields, permissions and integrations
• Automate lead-management and marketing operations workflows
• Flag risks, gaps and recommendations to Marketing and Revenue Operations

Required qualifications

• 3+ years in marketing operations, revenue operations or platform management at a B2B SaaS company
• Hands-on Salesforce experience, including campaigns, leads, routing and basic admin
• Experience owning a marketing automation platform: workflows, campaigns, segmentation and lead scoring or grading
• Experience designing lead routing and the lead lifecycle, including SLA tracking
• Experience using AI tools to analyze data and turn it into clear actions
• Strong attention to detail
• Clear communication

Nice to have

• Salesforce Marketing Cloud, and migrating between marketing automation platforms
• Outreach and sales engagement tooling, including deliverability and domain reputation
• BigQuery and Looker, or comparable warehouse and BI tools
• Building automated health checks for marketing data flows instead of manual spot checks
• Full-funnel SaaS operations across Marketing, Sales and Customer Success
• Marketing attribution
• Automating repetitive marketing operations work, including with AI tools
• Startup experience
• Experience with lead routing tools like Default

Benefits

• Company equity
• 19 days paid time off (24 days after two years), plus 10 paid holidays
• 401(k) with a 4% company match
• Free health insurance for the employee and partial coverage for dependents
• RTD pass and a free parking pass on Pearl Street
• $150 toward a US ExpressToll pass if you live 15 miles or more from the office
• $70 a month toward a gym membership
• Catered lunches
• A MacBook Pro
• $500 a year for personal development

About the company

Stream powers real-time Chat, Video, Activity Feeds, and AI Moderation for more than 1 billion end users across 4,000+ apps. It is a Series B company with a team of 140+ people.