Substack

IT Systems Administrator

San Francisco (HQ), Remote. Posted 5 months ago

The role

This individual contributor will own internal IT operations end to end. You will manage identity and access, IT onboarding, endpoint management, SaaS tools, and support SOC 2 compliance.

What you will do

  • Administer Okta across the tool stack including SSO, SCIM provisioning, and app integrations
  • Onboard and offboard users across Okta and non-Okta applications
  • Add and deactivate tools in Okta
  • Manage and track access for vendors and contractors
  • Own the new hire IT onboarding experience
  • Manage device enrollment, configuration, and compliance through Iru
  • Maintain hardware inventory and manage device lifecycle
  • Serve as the point of contact for IT tool vendors
  • Identify integration requirements for new tools and manage setup and deprecation
  • Maintain documentation on tool stack, access policies, and vendor relationships

Required qualifications

  • 3–5 years of experience in a corporate IT or systems administration role
  • Hands-on Okta experience setting up SSO integrations and managing provisioning
  • Experience with an Apple-focused MDM such as Iru/Kandji, Jamf, or similar
  • Familiarity with SOC 2 requirements
  • Strong communicator who can work cross-functionally with operations, engineering, and external vendors
  • Organized and process-oriented

Nice to have

  • Experience at a tech company
  • Experience working in or toward a SOC 2 environment
  • Experience with compliance platforms like Vanta or Drata

Benefits

  • Market-competitive salary
  • Equity for all full-time roles
  • Exceptional benefits

About the company

Substack is building a new economic engine for culture, giving creators the power of their own publishing platform. It empowers independent writers, artists, videographers, podcasters, and creators to make a living through subscriptions.

IT Systems Administrator at Substack | JobZoey