Substack
IT Systems Administrator
San Francisco (HQ), Remote. Posted 5 months ago
The role
This individual contributor will own internal IT operations end to end. You will manage identity and access, IT onboarding, endpoint management, SaaS tools, and support SOC 2 compliance.
What you will do
- Administer Okta across the tool stack including SSO, SCIM provisioning, and app integrations
- Onboard and offboard users across Okta and non-Okta applications
- Add and deactivate tools in Okta
- Manage and track access for vendors and contractors
- Own the new hire IT onboarding experience
- Manage device enrollment, configuration, and compliance through Iru
- Maintain hardware inventory and manage device lifecycle
- Serve as the point of contact for IT tool vendors
- Identify integration requirements for new tools and manage setup and deprecation
- Maintain documentation on tool stack, access policies, and vendor relationships
Required qualifications
- 3–5 years of experience in a corporate IT or systems administration role
- Hands-on Okta experience setting up SSO integrations and managing provisioning
- Experience with an Apple-focused MDM such as Iru/Kandji, Jamf, or similar
- Familiarity with SOC 2 requirements
- Strong communicator who can work cross-functionally with operations, engineering, and external vendors
- Organized and process-oriented
Nice to have
- Experience at a tech company
- Experience working in or toward a SOC 2 environment
- Experience with compliance platforms like Vanta or Drata
Benefits
- Market-competitive salary
- Equity for all full-time roles
- Exceptional benefits
About the company
Substack is building a new economic engine for culture, giving creators the power of their own publishing platform. It empowers independent writers, artists, videographers, podcasters, and creators to make a living through subscriptions.