Engagement Manager

The role

You will own the commercial health and client relationship of Databricks data and AI engagements. You will manage scope, budget, and timelines while serving as a trusted advisor to client executives.

What you will do

• Own the engagement's commercial health by monitoring budget, margin and forecast.
• Serve as a trusted advisor to client executives and sponsors.
• Lead steering committees and keep stakeholders aligned on goals and priorities.
• Own changes to scope, budget and timeline.
• Partner with Sales and Solutions Architects as engagements are scoped.
• Work alongside technical leaders to turn client business goals into data and AI solutions.
• Define, track and report the business outcomes each engagement delivers.
• Lead a strong close-out with a clear handover and measurable results.
• Identify new use cases and follow-on opportunities to grow client relationships.

Required qualifications

• 6+ years in client-facing consulting or professional services.
• 3+ years leading engagements as an engagement manager, delivery lead or senior manager.
• Experience leading engagements valued at $250K - $2M.
• Experience managing engagement financials: margin, burn, forecast and change orders.
• Strong executive stakeholder management, including running steering committees with VP and C-level sponsors.
• Data and AI domain knowledge.
• Experience helping customers realize business value from data and AI through to production.
• Fluency in lakehouse, data engineering, governance and BI.
• A track record of turning delivered work into follow-on business.
• Comfortable working alongside a Project Manager and stepping into the PM role when an engagement calls for it.
• Clear, concise communication, written and spoken, with technical and business audiences.

Nice to have

• Experience at a Databricks partner, data consultancy or data platform vendor's services team, or working directly with Databricks field teams.
• Engagements in financial services or healthcare.
• Databricks certification or hands-on exposure to Unity Catalog, migration or lakehouse programs.
• Growth-stage company background, building a services practice or process where none existed.
• Familiarity with PSA and delivery tooling such as Ruddr, Jira, Asana or Notion.
• Comfort with ambiguity: you stay calm and resourceful when an engagement changes under you.
• Bachelor's degree in Business, Information Technology, Engineering or a related field

Benefits

• Performance-based cash incentive awards.
• Innovative Environment: Work with cutting-edge technologies and industry leaders in data engineering and AI.
• Customer Impact: Make a real difference in how businesses leverage data for strategic decision-making.
• Career Growth: Opportunities for professional development and career advancement.
• Collaborative Culture: Join a supportive team that values collaboration and knowledge sharing.

About the company

SunnyData is a leading Databricks technology partner. Their mission is to empower customers with scalable architectures, robust data engineering pipelines, seamless data consumption layers, and advanced ML and AI applications.