Director, Trust & Safety

The role

You will lead Trust & Safety at Suno by leading enforcement operations and policy. You will partner with PM, Eng, and Legal to scale detection and remediation of violative content, fraud, bots, and identity issues.

What you will do

• Build and lead the T&S team, including enforcement operations, policy, vendor programs, quality management, and training.
• Own enforcement economics end-to-end including cost per decision, precision and recall tradeoffs, automation rate targets, queue design, and vendor mix.
• Govern AI-assisted decisioning including model-assisted enforcement pipelines, human-in-the-loop thresholds, appeals architecture, and audit accountability.
• Own the BPO relationship and every Trust & Safety vendor partnership.
• Run the operational layer of music rights enforcement including rights-matching abuse patterns, impersonation and copyright workflows.
• Partner with Legal to translate regulatory regimes into tooling, process and measurable operational readiness.
• Represent Trust & Safety to executive leadership with clear metrics and honest tradeoffs.

Required qualifications

• 8+ years in trust & safety, integrity, or content operations
• 4+ years leading teams through significant scale inflections
• Demonstrated ownership of enforcement metrics at a UGC or generative AI platform
• Experience building or governing model-assisted enforcement with human-in-the-loop design and audit accountability
• A track record of moving Product, Engineering, Legal, and Policy without direct authority

Nice to have

• Music, media or IP-adjacent platform experience and fluency in rights-matching abuse patterns
• Direct exposure to DSA, OSA or emerging AI-content regulatory regimes as operational requirements

Benefits

• medical
• dental
• vision
• 401k

About the company

Suno is the fastest growing consumer entertainment company and the leader in AI music. They are building a creative entertainment platform where users can make music.