Social Media Community Manager

The role

You will act as the voice of Suno across social platforms and engage with fans, creators, and the brand. You will manage community engagement, moderate spaces, and translate community signals into insights for social, brand, and product teams.

What you will do

• Own day-to-day community engagement across TikTok, Instagram, X, YouTube, Reddit, and emerging platforms.
• Build relationships with Suno creators and superfans.
• Spot cultural moments, memes, and trends in real time.
• Moderate community spaces like Discord and Reddit.
• Track sentiment and surface emerging themes as the first line of listening.
• Drive a proactive social listening practice.
• Translate community themes into content ideas, talking points, and product feedback.
• Partner with the Director of Social Media to shape community strategy.
• Collaborate cross-functionally with Brand, Content, Product Marketing, Support, and Trust & Safety.
• Develop lightweight community rituals like weekly highlights and creator spotlights.

Required qualifications

• 2+ years of community management or social media experience
• Strong, distinctive writing voice
• Deep fluency in internet and platform culture (TikTok, Instagram, X, YouTube, Discord, and Reddit)
• Love of music and creativity
• Excellent judgment and emotional intelligence
• Experience moderating online communities
• Comfort with the pace of real-time work
• Familiarity with community and social tools (e.g., Sprout Social, Sprinklr, Khoros, Discord admin tools, native platform analytics)
• Collaborative, low-ego approach

Nice to have

• personal experience as a creator, musician, or active participant in online communities

Benefits

• Company Equity Package
• 401(k) with 3% Employer Match & Roth 401(k)
• Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
• 11 Paid Holidays
• Unlimited PTO & Sick Time
• 16 Weeks of Paid Parental Leave
• Creative Education Stipend
• Generous Commuter Allowance
• In-Office Lunch (5 days per week)

Before you apply

• Applicants must be eligible to work in the US

About the company

Suno is the fastest growing consumer entertainment company and the leader in AI music. They are building a creative entertainment platform where users can make music.