Technical Account Manager (APJ)

The role

The Technical Account Manager acts as the primary technical partner for customers after the sale. You will help customers adopt, operate, and get long-term value from the Supabase platform.

What you will do

• Act as the technical owner for assigned accounts
• Document environments, map dependencies, and track technical risks
• Validate architecture and deployment plans
• Guide initial configuration and best practices
• Help customers reach early success milestones
• Review customer environments to identify scalability, performance, reliability, security, and compliance risks
• Plan upgrades and lifecycle events
• Run architecture reviews for upcoming initiatives
• Coordinate across Support and Engineering on complex or high-impact issues
• Serve as the voice of the customer to Engineering and Product

Required qualifications

• Very strong communication skills

Nice to have

• 6+ years of relevant work experience in engineering, SRE, technical consulting, or similar, including operating production systems under real constraints
• Strong technical depth across database internals, scalability, security posture, and infrastructure tradeoffs
• A proactive mindset
• Sound escalation judgment
• Awareness of how TAM performance shows up in retention and NRR
• Experience working in async or globally distributed teams

Benefits

• WeWork membership or co-working allowance
• ESOP (equity ownership)
• Tech Allowance for work environment setup
• 100% health insurance for employees
• 80% health insurance for dependents
• Annual Off-Sites
• Flexible Work
• Annual education allowance

About the company

Supabase is the Postgres development platform, built by developers for developers. It provides a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search.