Customer Solution Architect (AU, NZ, SG)

The role

The Customer Solutions Architect drives Supabase adoption for startups and established brands. You will uncover technical requirements, design solutions on the Supabase platform, and lead proof-of-value implementations.

What you will do

• Lead technical discovery to uncover business and technical objectives
• Design, build, and present Supabase platform demonstrations
• Work with Growth team members to size deals and identify workloads
• Collaborate with customers to determine technical scope of proof-of-value
• Set proof-of-value timelines, business outcomes, and success criteria
• Guide new customers through an onboarding journey
• Build account plans for high-value customers
• Deliver application architecture assessments and database design
• Provide platform feedback to Support, Product, and Engineering
• Build trust-based relationships with customers

Required qualifications

• Previous experience leading customer-facing engagements to deliver meaningful technical and business value

Nice to have

• 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar
• Strong background with relational database management systems such as PostgreSQL or MySQL
• Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js
• Very strong communication skills, particularly of technical concepts
• Well-organized and effective storyteller with meaningful interpersonal skills
• Experience with project management, business analysis and revenue operations tools

Benefits

• WeWork membership or co-working allowance
• ESOP (equity ownership)
• Tech Allowance for work environment setup
• 100% health insurance for employees
• 80% health insurance for dependents
• Annual Off-Sites
• Flexible Work
• Annual education allowance

About the company

Supabase is the Postgres development platform, built by developers for developers. It provides a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search.