Superdial
Head of Security & IT
Burlingame, CA, Remote. Posted 4 days ago
The role
The Head of Security & IT will own security, compliance, and corporate IT functions end to end. This builder role involves setting security strategy, running compliance programs, and managing corporate IT and application security.
What you will do
- Own compliance programs including SOC 2 and HIPAA
- Drive audit readiness and lead evidence collection
- Write, maintain, and enforce security and compliance policies
- Manage relationships with auditors and compliance vendors
- Manage devices, identity and access management, and SSO
- Enforce VPN usage and endpoint protection
- Administer core software and SaaS tools
- Oversee contractor-delivered IT support
- Design, implement, and monitor security controls
- Run risk assessments and maintain the risk register
Required qualifications
- 7+ years in security, IT, or compliance
- At least 2 years leading a security or IT function
- Direct ownership of a SOC 2 audit from readiness through report
- Working knowledge of HIPAA security requirements and handling of protected health information (PHI)
- Hands-on experience administering IAM/SSO (e.g., Okta, Google Workspace), MDM, and endpoint protection tools
- Experience running vulnerability management, penetration testing programs, and incident-response planning
- Experience assessing and managing third-party vendor risk
- Comfort being both strategic and hands-on
- Clear, confident communication with engineers, executives, auditors, and customers
Nice to have
- Experience as the first security or IT hire at a venture-backed startup
- Background in healthcare technology, revenue cycle management, or another regulated industry
- Familiarity with compliance automation platforms (e.g., Vanta, Drata)
- Exposure to cloud security (AWS or GCP) and AI/ML systems handling sensitive data
- Relevant certifications such as CISSP, CISM, CISA, or Security+
About the company
SuperDial is an AI company transforming revenue cycle operations by automating complex payer interactions and administrative phone calls. Their voice automation platform handles mission-critical workflows for healthcare organizations.