CRM Administrator

The role

The CRM Administrator will own the day-to-day administration, maintenance, and optimization of HubSpot. They will also perform periodic Salesforce administration and manage CRM architecture, data quality, and reporting.

What you will do

• Own the day-to-day administration, maintenance, and optimization of HubSpot.
• Audit and improve the existing CRM architecture.
• Perform periodic Salesforce administration, including configuration updates, user management, and troubleshooting.
• Maintain accurate, consistent, and reliable CRM data across both platforms.
• Conduct regular data audits, cleanup, deduplication, and standardization.
• Audit, maintain, and optimize existing HubSpot reports and dashboards.
• Maintain, troubleshoot, and optimize existing HubSpot workflows and automations.
• Monitor and troubleshoot HubSpot–Salesforce synchronization and integrations.
• Manage CRM user access, permissions, and configuration updates.
• Maintain documentation of CRM configurations, processes, and changes.

Required qualifications

• Strong hands-on experience with HubSpot CRM administration and configuration
• Practical experience administering Salesforce, including basic configuration, user management, and troubleshooting
• Solid understanding of CRM architecture, data models, objects, properties, pipelines, and lifecycle stages
• Experience maintaining and improving existing CRM environments
• Strong experience with CRM data management, cleanup, and data quality processes
• Experience building, maintaining, and troubleshooting CRM reports and dashboards
• Knowledge of CRM workflows, automation, and integration processes
• Ability to investigate complex CRM issues, identify root causes, and implement sustainable solutions
• Strong analytical thinking, attention to detail, and problem-solving skills
• Ability to work independently, prioritize tasks, and take ownership of CRM operations
• Good communication skills and experience collaborating with cross-functional teams

Nice to have

• Experience managing HubSpot–Salesforce integrations and data synchronization
• Understanding of Sales Operations, Marketing Operations, or Revenue Operations
• Experience with CRM APIs, third-party integrations, and data mapping
• Familiarity with advanced HubSpot features, custom objects, and complex workflows
• Experience with Salesforce Flow and advanced Salesforce configuration
• Experience working in a B2B SaaS environment
• HubSpot or Salesforce certifications

Benefits

• Compensation in USD
• 100% remote
• Flexible working hours
• 20 paid time off days per year
• 12 holidays per year
• 3 paid sick days
• Medical insurance after the first 3 months of collaboration
• Equipment reimbursement (laptops, monitors, etc.)

Before you apply

• B2B independent contractor agreement with a US-based company
• Recruiter Call (40 min)
• Hiring Manager Interview (60 min) — scenario-based discussion
• Technical Interview (60 min) — deep dive into your skills
• Intro with the Team (30 min) — cultural fit and collaboration style

About the company

Sweed is a product-driven startup building an all-in-one cannabis retail platform. Their platform combines POS, eCommerce, Marketing, Analytics and Inventory Management into a single solution.