Product Manager, New Product Bet (Principal-level)

The role

You will own the strategy and delivery for the Surveys and Guidance domains within a zero-to-one product bet. You will define success metrics, work closely with customers, and drive product direction to provide organizations with proof of readiness.

What you will do

• Own the multi-quarter strategy for Surveys and Guidance.
• Define and evolve success metrics for both domains.
• Connect product outcomes to commercial results like retention, expansion, and revenue.
• Understand customer needs and translate them into product direction.
• Drive shared understanding of product direction across engineering, design, R&D, and commercial teams.
• Produce written narratives, strategy docs, and PRDs.
• Balance short-term delivery with long-term product health.
• Contribute to improvements in product practice and participate in PM hiring.

Required qualifications

• Significant experience in product management.
• Direct experience owning a critical product domain by setting strategy.
• Track record of connecting product outcomes to commercial results such as ARR, retention, or expansion.
• Strong written communication.

Nice to have

• Experience with zero-to-one product development in a complex, experience-driven space.
• Experience building agentic or AI-powered products.
• Experience working alongside enterprise buying motions.

Benefits

• Generous salary and equity.
• 25 days of annual leave plus local holidays.
• Regular team offsites.
• Work from home budget.
• Work from anywhere policy of 60 days per year.
• Generous referral scheme.
• Enhanced parental leave.
• Private healthcare via AXA with a discount for dependants.
• 5% pension match.
• Team lunches Tuesday-Friday in the office.

About the company

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. The company is headquartered in London.