Senior Pre-Sales Engineer

The role

A Senior Pre-Sales Engineer will act as a technical advisor to shape and sell solutions to enterprise customers. You will lead technical discovery, design tailored demos, and partner with Sales, Product, and Delivery teams.

What you will do

• Lead or co-lead discovery sessions for complex and strategic opportunities.
• Frame solutions in clear, commercial, outcome-driven terms.
• Support Customer Advocates in articulating value throughout the sales cycle.
• Design and deliver tailored demos aligned with real customer use cases and outcomes.
• Own demo standards, demo assets, and demo environments.
• Capture customer feedback, objections, and recurring patterns from demos.
• Validate solution feasibility in close collaboration with Delivery.
• Ensure scope, assumptions, and commitments are clearly defined prior to deal close.
• Define documentation and handover standards from Sales to Delivery.
• Surface recurring customer needs, product gaps, and feedback to Product and Delivery teams.

Required qualifications

• 6–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.
• Experience in a start-up or high-growth environment where processes are still being shaped.
• Proven experience leading customer discovery and delivering tailored, use-case–driven demos.
• Track record supporting complex, multi-stakeholder sales cycles, ideally in enterprise contexts.
• Experience working closely with delivery or engineering teams without directly owning or managing them.
• Ability to present confidently to senior stakeholders and translate complex topics into clear, outcome-focused narratives.
• Deep understanding of agile software development processes and technical concepts.
• Structured problem-solving approach with strong attention to detail.
• Highly collaborative mindset with the credibility to influence Sales, Delivery, and Product teams.
• Experience mentoring, coaching, or providing functional leadership to other solution, pre-sales, or technical team members.

Nice to have

• BS or MS degree in a relevant technology or management field (Computer Science is a plus)
• Experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail)
• Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products

Benefits

• Supportive, kind (no-ego), and smart team
• International environment and inclusive culture
• Competitive base salary and attractive stock options
• Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
• Private health care (75%) and Dental
• Company-sponsored parental leave
• 18 days PTO, plus sick time + 12 holidays per year
• 401(k) retirement scheme

Before you apply

• Do not utilize AI assistants live on interviews.

About the company

Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.