Technical Project Manager

The role

Technical Project Managers lead cross-functional teams through multiple project lifecycles. They partner with clients and internal teams to deliver indoor technology solutions.

What you will do

• Own requirements gathering, project planning, implementation, and deployment support for global clients and partners.
• Own ongoing support of existing customers including upgrades, expansion, and product integration.
• Work with clients to identify and resolve mapping and wayfinding issues.
• Partner with commercial and technical stakeholders to educate them on solutions and deployment processes.
• Collaborate with developers, designers, and deployment managers to integrate technology with client applications.
• Investigate and diagnose hardware and software challenges alongside delivery teams.
• Facilitate client status meetings to manage scope and schedule of concurrent deployments.
• Master Pointr's product suite to supplement the product roadmap.
• Engage in proactive and timely communication with clients.

Required qualifications

• 5+ years of IT project management or technical consultancy experience in a hardware or software company
• Experience leading the delivery and support phases of the customer lifecycle
• Applied knowledge of agile software development processes
• Strong interpersonal skills
• Ability to work a schedule with at least 4 days of overlap with EST business hours
• Full professional proficiency in written and spoken English

Nice to have

• BS or MS degree in a relevant technology or management field
• Computer Science is a plus
• Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
• Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred

Benefits

• Competitive base salary and potential for equity
• Ability to learn in a fast-growing global tech startup
• Friendly, helpful, and smart team
• Flexibility to set your own schedule and agenda
• Inclusive, international environment spanning 10 countries
• Cozy office in Bomonti, İstanbul
• Private complementary health care
• 5 days of paid leave in your first year
• Company-paid parental leave

About the company

Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, and hospitals.