Lead Pre-Sales Engineer

The role

The Lead Pre-Sales Engineer will lead technical discovery, demos, and solution design for complex customer opportunities. You will work with Sales and Delivery to explain technology, answer technical questions regarding APIs and SDKs, and validate solution feasibility.

What you will do

• Lead or co-lead discovery sessions and run tailored, use-case-driven demos.
• Handle technical questions regarding APIs, SDKs, and integration architecture.
• Validate solution feasibility in collaboration with Delivery.
• Own demo standards, assets, and environments.
• Define documentation and handover standards from Sales to Delivery.
• Support Customer Advocates in articulating value and answering technical questions.
• Mentor other Pre-Sales / Solution Experts through peer-mentorship.
• Support the hiring and onboarding of additional Pre-Sales team members.
• Capture and route recurring customer feedback to Product and Delivery.

Required qualifications

• 7–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.
• Ability to understand deep technical concepts including APIs, SDKs, and system architecture.
• Ability to deliver live demos to prospects and senior stakeholders.
• Track record leading customer discovery and delivering tailored demos in enterprise sales cycles.
• Experience working with engineering or delivery teams to validate feasibility.
• Structured, detail-oriented approach to scoping and documenting commitments.
• Experience mentoring, coaching, or providing functional leadership to pre-sales or technical team members.
• Comfortable operating in a start-up or high-growth environment.
• Professional fluency in English, both written and verbal.

Nice to have

• BS or MS in a relevant technology or management field
• Computer Science is a plus
• Prior exposure to location-based technologies, indoor mapping platforms, analytics, or data-driven SaaS products.
• Experience working with enterprise customers across multiple verticals (e.g., healthcare, retail, workplace, events).

Benefits

• Supportive, kind (no-ego), and smart team
• International environment and inclusive culture
• Competitive base salary and attractive stock options
• Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
• Private health care (75%) and Dental
• Company-sponsored parental leave
• 18 days PTO, plus sick time + 12 holidays per year
• 401(k) retirement scheme

Before you apply

• Do not utilize AI assistants live on interviews.

About the company

Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.