Technical Project Manager

The role

Technical Project Managers lead client projects from planning through deployment. They partner with clients and internal teams to deliver indoor technology solutions.

What you will do

• Own requirements gathering, project planning, implementation, and deployment support for global clients and partners
• Support existing customers through upgrades, expansions, and additional product integrations
• Work directly with clients and technical teams to identify and resolve mapping and wayfinding issues
• Help commercial and technical stakeholders understand Pointr’s solutions and deployment process
• Collaborate with developers, designers, and deployment managers to integrate Pointr’s technology with client applications
• Investigate and troubleshoot hardware and software issues alongside Pointr’s delivery teams
• Lead client status meetings and manage scope, timelines, and priorities across multiple concurrent deployments
• Become an expert in Pointr’s product suite
• Communicate proactively and clearly with clients

Required qualifications

• 5+ years of IT project management or technical consultancy experience in a hardware or software company
• Ability to thrive in a fast-paced environment and manage multiple concurrent projects
• Experience leading customer-facing projects through delivery and ongoing support
• Working knowledge of Agile software development processes
• Strong interpersonal and problem-solving skills
• Process-oriented with strong attention to detail

Nice to have

• BS or MS degree in a relevant technology or management field
• Computer Science is a plus
• Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
• Project Management Professional® (PMP) certification
• Certified ScrumMaster® (CSM) certification

Benefits

• Competitive base salary and attractive stock options
• Private health care (75%) and Dental
• Company-sponsored parental leave
• 18 days PTO
• Sick time
• 12 holidays per year
• 401(k) retirement scheme

About the company

Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.