Senior User Researcher

The role

You will be embedded in product teams to provide insights that impact decision-making. You will plan and execute qualitative and mixed-methods research projects and manage your own ResearchOps.

What you will do

• Own relationships with 2-3 product pillars
• Embed research into product roadmaps
• Plan and execute all phases of research projects
• Select appropriate methodologies for research questions
• Support product colleagues with smaller research activities
• Create actionable surveys and unmoderated tests
• Turn research into actionable insights
• Share research progress collaboratively
• Contribute to shared research infrastructure

Required qualifications

• You already live in The Netherlands
• Experience as a UX or Product Researcher
• Great communication skills in English
• Confidence to challenge assumptions and advocate for findings
• Leaning more on qualitative research
• A portfolio of finished research including evaluative and discovery/generative work
• Curious and eager mind
• Understanding of how to apply research in a business setting

Nice to have

• Scale-up or smaller-company experience
• Mixed methods
• Quantitative is a bonus
• Fluency in Dutch, French, or German
• Experience working in a B2C context
• Comfortable doing research with a lean toolset and no dedicated ResearchOps support
• Quantitative data analysis skills (surveys, not SQL but a bonus if you have it)

Benefits

• A yearly free flight or train ride to a random location
• A shiny MacBook
• Hybrid working
• An extensive home office set-up
• 30 days of vacation
• Two paid Culture Days
• Option to work from another country for up to 8 weeks a year
• A personal development budget
• A pension plan
• Delicious daily team lunches
• Awesome monthly parties
• Team trips away

About the company

Polarsteps is an Amsterdam-based team of 100 with 25+ nationalities. They have a travel app to plan, track, and relive trips with over 23 million users.