Sales Operations Manager

The role

The Senior Sales Operations Manager will run global sales operations across direct and reseller channels. This person will manage a team of BDRs and Sales Operations and build tools and automations to support sales.

What you will do

• Own the full deal lifecycle including quotes, POs, invoicing, contracts, DPA negotiations, and close.
• Manage, coach, and set the bar for a team of BDRs and Sales Operations.
• Build and maintain tools and automations using HubSpot, Airtable, Stripe, Zapier, and other tools.
• Work with Account Managers, Security Engineers, and Legal to handle complex procurement.
• Use AI to query the data warehouse, build trackers and alerts, and surface insights.
• Support customers and partners navigating student data privacy and compliance requirements.
• Prioritize the team workload and manage projects across diverse time zones and currencies.

Required qualifications

• You like working hard.
• You are honest.
• You've run sales ops or revenue ops at a SaaS company.
• You know how to work with AI and agents, including prompting, building, and wiring them into workflows.
• You are technical enough to understand SQL, Python, and debug scripts or code.
• You are a problem solver, critical thinker, and resourceful.
• You've managed people.

Nice to have

• You know how edtech buying works, including the bureaucratic gauntlet of government and school district procurement.

About the company

Padlet is building software for a good education through visual content creation and collaboration. The company has 40 million users and is a venture backed team of about 70 people.