Key Account Manager

The role

You will own a portfolio of chain optical accounts end to end by hitting numbers, building relationships, and running day-to-day business. You will also open new accounts, shape assortment, pitch strategy, and establish growth targets.

What you will do

• Develop, manage, and grow strategic partnerships with existing chain optical accounts across North America
• Deliver and exceed sales targets
• Lead business development, sales prospecting, and engagement with targeted new accounts
• Own annual growth targets and account performance
• Manage account setup, order entry, purchase orders, and order confirmations
• Communicate business processes across internal teams
• Provide strategic input into assortment planning, pitch decks, and reporting
• Create forecasts and update senior management
• Co-own joint marketing campaigns with key accounts
• Create client strategy, engagement, and action plans

Required qualifications

• 8+ years of direct sales experience in retail or wholesale within the eyecare/optical industry
• Experience working with an ERP, order management system, and other tools used to manage customer accounts and sales operations
• Willing and able to be in market approximately 8–10 days per month, including overnight travel, client meetings, prospecting, trade shows, and industry events

Nice to have

• Experience managing national or regional retail chain accounts
• Knowledge of industry trends, the competitive landscape, and customer insights
• Understanding of retail merchandising and assortment planning principles
• Experience with joint marketing campaigns and cross-functional collaboration

Benefits

• Health, vision, and dental insurance
• Generous vacation policies
• Competitive salaries with equity opportunities
• Retirement savings plan options
• Free eyewear (plus discounts for family and friends)

About the company

Pair Eyewear is dedicated to fostering a joyful and dynamic workplace where employees can thrive and make a meaningful impact.