Associate Theft Investigator

The role

Associate Theft Investigators analyze video footage from self-service stores to identify potential theft incidents. The role involves classifying events in video feeds and maintaining theft tracking systems.

What you will do

• Conduct thorough analysis of surveillance footage to identify and document theft incidents
• Classify and interpret events in video feeds according to established guidelines
• Process theft reports and maintain accurate documentation
• Collaborate with team members through internal communication channels
• Provide customer support and manage operational tasks as needed
• Update and maintain theft tracking systems

Required qualifications

• Strong attention to detail and analytical skills
• Ability to maintain focus while reviewing video content
• Excellent written communication skills
• Windows: OS Windows 10 or 11
• Windows: Processor Intel i5, i7, or higher / AMD Ryzen 5, 7, or higher
• Windows: RAM 16gb or higher
• Windows: Storage/Memory 256gb or higher
• Apple Mac: OS Ventura (version 13 or higher) / Sonoma (version 14 or higher) / Sequoia (version 15 or higher) / Tahoe (version 26 or higher)
• Apple Mac: Processor Intel i5 or i7 / Apple M1 chip or higher
• Apple Mac: RAM 16gb or higher
• Apple Mac: Storage 256gb or higher
• Internet Connection 50mbps or higher

Benefits

• Flexible working hours
• Full remote setup (WFH)

Before you apply

• Attend the 2-day self-paced training program
• Successfully complete the 2-week nesting period
• Commit to working a minimum of 20 hours/week

About the company

Panoptyc uses visual AI and manual reviewers to help retailers detect theft in over 15,000 markets across the United States. It is a fully remote, rapidly growing team.