Technical Program Manager, Data Center Deployment & Operations

The role

You will own the delivery and ongoing operation of GPU infrastructure within partner data centers. This includes managing vendor relationships, coordinating site readiness, and overseeing equipment installation and validation.

What you will do

• Manage operational relationships with data center providers, installation contractors, and remote-hands teams.
• Coordinate rack layouts, power and cooling readiness, structured cabling, equipment installation, and network connectivity.
• Run the integrated delivery plan by connecting hardware delivery, site preparation, installation, testing, and production readiness.
• Translate engineering specifications into clear vendor deliverables.
• Establish completion criteria and coordinate hardware checks and burn-in.
• Coordinate maintenance, hardware replacements, site access, and changes with vendors and engineering.
• Lead operational escalations by bringing together vendors, site teams, and engineers.
• Maintain accurate operational records for rack layouts, asset locations, configurations, and service histories.
• Track vendor work against agreed scope and budget and manage delivery costs and risks.
• Develop repeatable deployment and operating practices and help hire and develop the internal team.

Required qualifications

• Experience delivering and supporting physical infrastructure in data center environments, including white space fit-out, hardware deployment, or technical operations.
• Direct responsibility for managing vendors or service providers and holding them accountable for schedule, quality, and service performance.
• Experience taking deployments from requirements and planning through installation, validation, and operational handoff.
• Working technical knowledge of server hardware, rack infrastructure, cabling, networking, and power and cooling requirements.
• Strong program management skills, including coordinating multiple workstreams, managing dependencies, and driving issues to closure.
• Experience coordinating maintenance or incident response in production environments.
• The ability to build practical processes where ownership and systems are still developing.
• Clear communication with technical teams, external partners, and leadership.
• Willingness to travel for site assessments, deployments, partner reviews, and operational needs.

Nice to have

• GPU infrastructure, high-density racks, liquid cooling, or high-speed network fabrics.
• Managing colocation providers, installation contractors, or remote-hands services across multiple sites.
• Earlier hands-on experience installing, troubleshooting, or maintaining data center equipment.
• Defining vendor scopes of work, acceptance criteria, and service-level expectations.
• Hiring, mentoring, or leading data center technicians or infrastructure operations teams.
• Building an internal operations capability alongside external service providers.

About the company

Parasail builds inference infrastructure for open-weight AI models. They bring together distributed GPU capacity and optimize how workloads run across it.